MSCMobile
Service Card

YOUR RECORD. ON YOUR DEVICE.

Your service card.
Ready when you are.

Purchase a license, open the activation link in your purchase email, and verify your email. After activation, you can add an app icon to your phone, tablet or laptop.

Open app ↗Installation guide ↓

Already installed? Open Mobile Service Card using its icon on your device.

Orange Mobile Service Card app icon

Start from your own app icon.

Install once, keep the icon on your desktop, taskbar or Dock, then open your cards like a program. Use the browser in which you want to keep your cards.

Install app opens a supported browser’s installation prompt. Show installation steps displays the matching guide. An installed app, a desktop shortcut and a pinned taskbar icon are separate things; follow the desktop step for your browser.

01 / ACTIVATE THROUGH YOUR PURCHASE EMAIL

Have your license ready.

After purchase, keep your license key and the email address you used at checkout.

  1. Open Open / Activate app in your purchase email. It opens Activate Vehicle with your license key and purchase email already filled in. For manual activation, enter both in the app.
  2. Click Activate Vehicle. Open your email inbox and check Spam / Junk. In Verify your email, enter the six-digit code and click Verify. It is valid for ten minutes; Send New Code becomes available after one minute. Back to Activate Vehicles returns to your purchase details.
  3. After activation, click Open App Now on iPhone or Android, then follow the Home Screen instructions below. On Windows, the MSC desktop-icon choice appears; on other devices, use the installation options. Each additional license has its own email link: activate the next vehicle without reinstalling or replacing existing cards.

One vehicle license works on up to three active personal devices. A second PC uses a separate slot. To add another browser on the same PC, create a pairing code in Vehicle Management → Manage Devices → Add browser to this PC. In the other browser on that PC, open the browser-pairing entry, select Add browser to this PC → Use a pairing code from another browser on this PC, enter your purchase details and pairing code, confirm the same PC and verify the email code. Ordinary activation does not ask you to choose a device type. Installation itself does not purchase or activate a license.

Open app ↗

02 / ADD AN APP ICON AFTER ACTIVATION

Choose your device.

Open and save this app address:

https://app.mobileservicecard.com/ ↗

The link opens the actual Mobile Service Card app in another tab. You will see your cards or Activate Vehicle. Create your home-screen, desktop or taskbar icon from that app tab. This installation guide is only for reading; do not save it as your app.

iPhone / iPad · Safari

  1. Open your purchase-email activation link in Safari on this iPhone or iPad. Check your License Key and Purchase E-Mail, click Activate Vehicle, enter the code from your email or Spam / Junk folder and click Verify. Then click Open App Now. Use the actual app tab at app.mobileservicecard.com, not this guide, for installation.
  2. Tap Share (a square with an upward arrow). With a compact Safari toolbar, first tap Page Menu → Share.
  3. Scroll through the share sheet and tap Add to Home Screen.
  4. Keep the name Mobile Service Card, turn on Open as Web App if offered, and tap Add.
  5. Add the new MSC icon and open it online within ten minutes to take over the browser activation. On supported Safari versions, the new installation can use the prepared activation transfer; no second key or email code is required.

Already have an MSC icon? If the installed app asks for activation, open that section in the activated browser and choose Copy activation transfer. If the offer is closed, use Vehicle Management → Manage Devices → Activate installed app on this device. In the installed app select Use browser activation, paste the transfer and confirm that both are on the same iPhone or iPad. This avoids another license key and email code. The private transfer lasts ten minutes and one use. Older Safari versions or an existing icon may need this manual transfer.

Apple’s illustrated Home Screen instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Android · Chrome

  1. Open your purchase-email activation link in Chrome on this Android device. Check your License Key and Purchase E-Mail, click Activate Vehicle, enter the code from your email or Spam / Junk folder and click Verify. Then click Open App Now. Use the actual app tab at app.mobileservicecard.com, not this guide, for installation.
  2. Tap Chrome’s three-dot menu beside the address bar. Choose Install and create shortcut → Install. Older versions may show Add to Home screen → Install or Install app.
  3. Confirm the browser’s installation dialog. Complete any home-screen placement prompt shown by Android.
  4. Return to the Android Home Screen or app list and open Mobile Service Card. Use the same browser profile in which you activated. A different browser or profile can require its own activation.

Google’s Android installation instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Computer · Google Chrome

Windows: create an orange MSC desktop icon
  1. Open https://app.mobileservicecard.com/ ↗ in the browser where your cards are activated. Keep this guide open. Save the actual app from that app tab, not this guide.
  2. On Windows, after successful activation, choose Yes, set up icon in Add a desktop icon?. If already activated, open Fleet Overview → Vehicle Management → Create desktop icon.
  3. Open the downloaded MSC-Desktop-Setup-… .exe file. If the download did not start, select Download setup. Browser and Windows checks may vary; this guide does not prescribe unverified security-dialog buttons.
  4. First install MSC as a browser app using the browser instructions below. In MSC Desktop Setup, choose your Browser and Browser profile / installed app. Select the profile containing your activated cards and the installed MSC app, then Create desktop icon. If no MSC app is found, the setup offers the installation guide and creates no shortcut. After installation, select the profile again.
  5. The setup reports Desktop icon created only after checking the shortcut. Select OK. The shortcut starts the installed Mobile Service Card app in that browser profile. Its MSC icon belongs to the running app window. Pinning it permanently to the taskbar is a separate Windows action. You can later double-click the orange MSC icon on your desktop.

The shortcut output and installed-app detection were checked with isolated Windows fixtures. Visible taskbar behavior has not yet been tested across customer browser installations. Native browser installation below follows the linked provider documentation; it has not been tested across all Windows browser versions.

  1. Open https://app.mobileservicecard.com/ ↗ in Chrome. Keep this guide open. Save the actual app from that app tab, which shows your cards or Activate Vehicle.
  2. Open Chrome’s three-dot menu at the top right, then Cast, save, and share → Install page as app…. You may also use the install icon at the right end of the address bar.
  3. Confirm the name Mobile Service Card and choose Install. Installation and a desktop shortcut are separate steps.
  4. For the desktop shortcut, open a new normal Chrome tab and type chrome://apps in its address bar. Press Enter.
  5. Right-click Mobile Service Card, select Create shortcut, select Desktop if a location choice appears, and click Create.
  6. Open the desktop shortcut to launch the app. On Windows, you can separately right-click its running taskbar icon and choose Pin to taskbar.

Google’s app and desktop-shortcut instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Computer · Microsoft Edge

Windows: create an orange MSC desktop icon
  1. Open https://app.mobileservicecard.com/ ↗ in the browser where your cards are activated. Keep this guide open. Save the actual app from that app tab, not this guide.
  2. On Windows, after successful activation, choose Yes, set up icon in Add a desktop icon?. If already activated, open Fleet Overview → Vehicle Management → Create desktop icon.
  3. Open the downloaded MSC-Desktop-Setup-… .exe file. If the download did not start, select Download setup. Browser and Windows checks may vary; this guide does not prescribe unverified security-dialog buttons.
  4. First install MSC as a browser app using the browser instructions below. In MSC Desktop Setup, choose your Browser and Browser profile / installed app. Select the profile containing your activated cards and the installed MSC app, then Create desktop icon. If no MSC app is found, the setup offers the installation guide and creates no shortcut. After installation, select the profile again.
  5. The setup reports Desktop icon created only after checking the shortcut. Select OK. The shortcut starts the installed Mobile Service Card app in that browser profile. Its MSC icon belongs to the running app window. Pinning it permanently to the taskbar is a separate Windows action. You can later double-click the orange MSC icon on your desktop.

The shortcut output and installed-app detection were checked with isolated Windows fixtures. Visible taskbar behavior has not yet been tested across customer browser installations. Native browser installation below follows the linked provider documentation; it has not been tested across all Windows browser versions.

  1. Open https://app.mobileservicecard.com/ ↗ in Microsoft Edge. Keep this guide open. Save the actual app from that app tab, which shows your cards or Activate Vehicle.
  2. Open Edge’s three-dot menu at the top right, then More tools → Apps → Install this site as an app. Some versions place Apps directly in the main menu. An address-bar install icon may also be offered.
  3. Confirm the name Mobile Service Card and click Install. If Edge then offers Create Desktop shortcut, select it and confirm.
  4. To create the shortcut afterward on Windows, open a new normal Edge tab, type edge://apps in its address bar, and press Enter.
  5. Find Mobile Service Card, choose Details → Create Desktop shortcut. Pin to taskbar and Pin to Start are separate optional actions.
  6. Double-click the saved desktop icon to open the app in Edge.

Microsoft’s app and desktop-shortcut instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Mac · Safari

  1. Open https://app.mobileservicecard.com/ ↗ in Safari on macOS Sonoma 14 or later. Keep this guide open. Save the actual app from that app tab, which shows your cards or Activate Vehicle.
  2. From the Mac menu bar choose File → Add to Dock, or use Share → Add to Dock. Keep the name Mobile Service Card and click Add.
  3. Safari saves the app in Applications inside your home folder and adds its icon to the Dock.
  4. For a desktop alias, open Finder → Go → Home → Applications. Hold Option + Command while dragging Mobile Service Card from there onto the desktop.
  5. Open the Dock icon or desktop alias. Safari web apps have their own website data; activate in the installed app if it asks.

Apple’s Safari web-app instructions ↗ · Apple’s desktop-alias instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Windows · Firefox

MSC desktop shortcut

  1. Open https://app.mobileservicecard.com/ ↗ in the browser where your cards are activated. Keep this guide open. Save the actual app from that app tab, not this guide.
  2. On Windows, after successful activation, choose Yes, set up icon in Add a desktop icon?. If already activated, open Fleet Overview → Vehicle Management → Create desktop icon.
  3. Open the downloaded MSC-Desktop-Setup-… .exe file. If the download did not start, select Download setup. Browser and Windows checks may vary; this guide does not prescribe unverified security-dialog buttons.
  4. First install MSC as a browser app using the browser instructions below. In MSC Desktop Setup, choose your Browser and Browser profile / installed app. Select the profile containing your activated cards and the installed MSC app, then Create desktop icon. If no MSC app is found, the setup offers the installation guide and creates no shortcut. After installation, select the profile again.
  5. The setup reports Desktop icon created only after checking the shortcut. Select OK. The shortcut starts the installed Mobile Service Card app in that browser profile. Its MSC icon belongs to the running app window. Pinning it permanently to the taskbar is a separate Windows action. You can later double-click the orange MSC icon on your desktop.

Install the Firefox app window first: Mozilla’s illustrated instructions show Web Apps / Add tab to taskbar at the right end of a normal tab’s address bar. Click this button in the actual app tab before creating the MSC desktop shortcut. Firefox web apps require version 143 or later, or version 150 or later for Microsoft Store Firefox. Do not use the return-to-Firefox button in an existing app window to create a desktop shortcut.

MSC setup dialogs were inspected and shortcut creation was tested in an isolated Windows folder. Firefox’s native web-app installation has not been tested across all Windows browser versions; the link below is Mozilla’s verified documentation. No Start-menu folder is assumed.

Mozilla’s illustrated Firefox instructions ↗

Android · Firefox

  1. Open your purchase-email activation link in Firefox on this Android device. Check your License Key and Purchase E-Mail, click Activate Vehicle, enter the code from your email or Spam / Junk folder and click Verify. Then click Open App Now. Use the actual app tab at app.mobileservicecard.com, not this guide, for installation.
  2. Tap the three-dot menu beside the address bar, then Install.
  3. In the Add to Home Screen panel, tap Add automatically, or hold the icon and drag it to the desired Home Screen position.
  4. Open the MSC icon from the Android Home Screen. Add to shortcuts creates a shortcut inside Firefox’s start page; it is a different feature. Use the same browser profile in which you activated. A different browser or profile can require its own activation.

Mozilla’s Android web-app instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Other browser / device

Windows: create an orange MSC desktop icon
  1. Open https://app.mobileservicecard.com/ ↗ in the browser where your cards are activated. Keep this guide open. Save the actual app from that app tab, not this guide.
  2. On Windows, after successful activation, choose Yes, set up icon in Add a desktop icon?. If already activated, open Fleet Overview → Vehicle Management → Create desktop icon.
  3. Open the downloaded MSC-Desktop-Setup-… .exe file. If the download did not start, select Download setup. Browser and Windows checks may vary; this guide does not prescribe unverified security-dialog buttons.
  4. First install MSC as a browser app using the browser instructions below. In MSC Desktop Setup, choose your Browser and Browser profile / installed app. Select the profile containing your activated cards and the installed MSC app, then Create desktop icon. If no MSC app is found, the setup offers the installation guide and creates no shortcut. After installation, select the profile again.
  5. The setup reports Desktop icon created only after checking the shortcut. Select OK. The shortcut starts the installed Mobile Service Card app in that browser profile. Its MSC icon belongs to the running app window. Pinning it permanently to the taskbar is a separate Windows action. You can later double-click the orange MSC icon on your desktop.

The shortcut output and installed-app detection were checked with isolated Windows fixtures. Visible taskbar behavior has not yet been tested across customer browser installations. Native browser installation below follows the linked provider documentation; it has not been tested across all Windows browser versions.

  1. Open https://app.mobileservicecard.com/ ↗ in the browser you use for your cards. Keep this guide open. Save the actual app from that app tab, which shows your cards or Activate Vehicle.
  2. Installation varies by browser and device. Use the browser’s own help to check whether it supports an installed web app and where it saves the launcher. There is no single installation menu for all browsers.
  3. To keep a separate app window in Chrome or Edge, follow that browser’s instructions above. Firefox on Mac/Linux does not currently provide Firefox’s Windows Web Apps feature.

Microsoft’s desktop-shortcut instructions ↗

Browser controls shown here were checked against the linked provider instructions and illustrations. Their exact position and wording can differ by version. These are not a completed installation test on every device.

Menu names can vary by browser version and language. Installation is optional. A saved app icon stays when its window is closed; a running taskbar icon on its own may disappear.

03 / HELP & GUIDE

Your everyday reference.

Installation, vehicle details, maintenance records and frequently asked questions in one printable English guide.

Help / User Guide (PDF) ↗

3 pages · Installation, activation and everyday use.

MSC

App installed

Mobile Service Card has been installed. Open it using its saved app icon.